Frequently Asked Questions > Train Ticketing Service

Train Ticketing Service

What is the train ticketing service?
This service allows citizens to make train ticket reservations and pay for them online.
Who can benefit from this service?
Any citizen holding a visa or master card credit card can use this service. The number of users for this service has reached 3 million.
How much does this service cost and how can I pay for it?
Payment can be made by Visa or Master Card credit cards as well as through Fawri points of sale. The service is available online for a 4% markup on the original ticket price.
When can I reserve a train ticket?
You can make a reservation up to 48 hours before the scheduled trip but no less.
What are the available lines for online reservation?
All lines are available but only for first and second AC class.
Can I cancel a reservation?
Yes you can cancel a reservation and redeem your payment minus administration costs. However, cancellation must be at least 48 hours before the scheduled trip and will not be allowed sooner. 20% is deducted from the ticket value.
What are the government entities responsible for providing this service?
This service is provided by the Egyptian National Railways in cooperation with the Ministry of State for Administrative Development.

Frequently Asked Questions